(770) 421-9001

happy labrador dog standing on grass looking at the camera
images/contact/happy-dog-smiling.jpg

Policies

What to Know Before Your Pet’s Stay.

Required Vaccines

At Atlanta Pet Resort, we have stringent cleaning policies to minimize the risk of illness among our guests. However, boarding your pet still exposes them to other animals from different environments, which increases their risk of being exposed to an illness or infection. For the health and safety of all guests, we require Rabies, DHPP, and Bordetella vaccines for dogs and Rabies and FVCRP vaccinations for cats. If your pet’s vaccinations need to be updated, we recommend doing so at least 10 days prior to their stay with us. While we do not require the Canine Influenza vaccine, we strongly recommend it for our doggy guests.

If your pet has any of the following symptoms, please see your veterinarian before bringing them to our facility:
  • Sneezing
  • Coughing
  • Eye/nose discharge

Meet and Greet

Daycare is offered to all dogs that have passed the Meet and Greet process. Daycare guests arrive and enter a daycare group based on their energy level. Throughout the day, naps and meals are offered to dogs that require them.

Deposits

Deposits are required for reservations booked over major holidays. The deposit for general boarding is 50% of stay per pet, per holiday. For pet suites, the deposit is 50% of stay per pet, per holiday. This deposit is due when you make your pet’s reservation and is non-refundable and non-transferrable.

Major holidays requiring a deposit include:
  • February Break
  • Spring Break
  • Memorial Day
  • July 4th
  • Labor Day
  • September Break
  • Thanksgiving Break
  • Winter Break
  • Christmas
  • New Year’s

Check In and Check Out

You can check your pet in or out any time during our regular business hours. Boarding charges begin on the day of arrival. Pets who are checked out after noon on Monday - Saturday are charged for the day of their departure. All guests departing on Sunday are charged for the day of departure regardless of check-out time. We will be charging by night and there will be a $20 late fee if you check out after 12.

Medication

Our team will gladly administer any medications aside from injections. Please bring your pet’s medications in their original containers with your pet’s name and veterinarian’s instructions clearly marked. We ask that you provide us with the best method of giving your pet their medication (Pill Pockets, cheese, etc.). We can provide Pill Pockets for an additional fee.

If your pet has dietary restrictions and/or allergies, please provide us with something that is safe for them to eat with their medication. If your pet has a complex medical regimen or is difficult to administer medications to, they may be subject to a Focused Care Fee.

Food

As a guest at Atlanta Pet Resort, your pet can enjoy food from our menu of Purina ProPlan = $2/meal – chicken option, a non-poultry option, for cat, and puppy.

You are also welcome to bring your pet’s food from home. If your pet has a sensitive stomach or dietary restrictions, we strongly recommending bringing their usual home from food. When bringing food from home, please provide enough to last the full duration of your pet’s stay. Place it in a sealed bag or container, and provide feeding instructions. You may also bring treats for us to give your pet with meals or as instructed.

We have a full-sized refrigerator/freezer for storing fresh, raw, and/or canned food.

If you are concerned about your pet not eating while you are away, please bring enticing food options, such as canned pet food, tuna, chicken, broth, or gravy. If your pet is not eating well and you did not provide alternatives, we may need to add our house wet food at an additional fee.

Bedding

We provide warm, cozy bedding for all guests regardless of the season. Our standard resort bedding includes plush bath mats and fuzzy blankets and is provided at no additional charge.

If your pet requires extra padding due to arthritis or other problems, we can provide extra-thick geriatric bedding. Please note, however, that this may be subject to a Focused Care Fee.

You are more than welcome to bring your pet’s bedding from home. We just ask that it be something that can easily be washed. If you would like to bring a pillow bed or a bed that has an insert and a cover, please wrap the inside stuffing with plastic. This allows us to easily wash the bed if we need to. Any pillow beds that are brought in without a plastic cover will be subject to a $5 Bed Waterproofing Fee.

Focused Care Fee

A Focused Care Fee may be added to your pet’s bill for any of the following conditions:
  • Assistance needed getting in and out of the run (due to age, joint ailments, etc.)
  • Complex medication regimen or low ease of administration
  • Complex feeding regimen
  • Baths needed throughout their stay due to stepping or laying in eliminations
Focused Care Fees cost up to $5 per day and are determined at the time of drop off.
Image

Contact Information

Phone Number: (770) 421-9001
Email: info@atlantapetresort.com
Visit Us: 1361 Bells Ferry Road Marietta, GA 30066